HCBS Care Coordinator

Phoenix Home Care and Hospice • Wichita, KS

3d • Onsite

About The Position

The HCBS Care Coordinator provides assistance with establishing HCBS services for eligible individuals, performs record-keeping and administrative tasks related to program functions, and represents the Company in a professional and courteous manner at all times.

Requirements

• Must be eighteen (18) years of age or older (per state guidelines).
• High school diploma or equivalent.
• One year of experience in an office setting preferred.
• One year of experience in home care preferred.
• Ability to work independently in a fast-paced, stressful environment, utilizing good judgment and patience in all situations.
• Position requires mental alertness, analytical ability, organizational skills, multitasking, problem-solving, communication, concentration, and initiative.
• Successful candidate must have a satisfactory post-offer medical review and must pass a pre-employment criminal background check.
• Must have proof of auto insurance (minimum required by law).
• Candidate must meet the requirements of the full job description as stated throughout the duration of employment with PHC.

Responsibilities

• Provides phone support for incoming calls from HCBS clients/staff/referral sources and provides the necessary assistance to meet their needs/requests.
• Assists in review, implementation, evaluation, and education of HCBS staff/clients on regulations and policies for program compliance.
• Provides administrative support related to HCBS billing/payroll tasks.
• Maintains daily schedule with focus on organization and time management.
• Maintains clear, concise, and accurate records in relation to referrals, community contacts, requests for information, employment verifications, and other related tasks.
• Assists with information gathering and problem resolution when a client or employee concern/complaint is noted.
• Acts as a resource and support for HCBS staff/clients.
• Assists with phone support as needed.
• Performs other duties as may be deemed necessary by the HCBS/FMS Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED