HBC Clerk

Hy-Vee, Inc.•Ashwaubenon, WI

1d•Onsite

About The Position

As an HBC Clerk, this position will be responsible for rotating, facing, and replenishing merchandise. You will review department status for cleanliness, product quality, and quantity. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Requirements

Must have the ability to follow written, verbal, or diagrammatic instructions; several concrete variables.
Must be able to add, subtract, multiply, and divide whole numbers.
Must be able to understand and follow verbal or demonstrated instructions; write identifying information request supplies orally or in writing.
Less than high school and over six months up to one year of similar or related experience.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by (examples include: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making notes of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.)
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Rotates, faces, and replenishes merchandise and ensures the highest quality standards are met.
Reviews department status for cleanliness, product quality, and quantity
Checks in product put product away and may review invoices.
Assists with inventory as requested.
Maintains displays in the department and throughout the store.
Orders product when asked by supervisor.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Builds displays as needed.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.