GM/HBC Manager

Albertsons Companies•Renton, WA

12h•Onsite

About The Position

As a primary contact for customers, the GM/HBC Manager provides friendly, courteous, and helpful service. This role works in the variety department of a grocery store, handling mostly non-grocery items. The GM/HBC Manager is accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. The manager trains, supervises, schedules, and assigns duties to GM/HBC Clerks, following division guidelines for merchandising program implementation. Responsibilities include changing signs and prices, daily inventory of floor stock, writing variety orders, checking order completeness, maintaining appropriate stock, viewing display areas daily to determine stock needed, stocking shelves, facing and organizing shelves, keeping stock and display areas clean, and rotating and removing expired product daily. Albertsons Companies is a leading food and drug retailer in the U.S., operating over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. The company aims to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, and fostering a culture of belonging and diversity.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to work independently when necessary.
Ability to understand and follow instructions.

Nice To Haves

Prior experience as a clerk.

Responsibilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy.
Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department.
Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area.
Maintain cleanliness of department and storage area.
Replace stock in displays and on shelves as needed.
Makes sure all expired items are removed from the shelves daily.
Perform daily inventory and order necessary supplies to maintain adequate inventory.
Write and input order into store computer.
Monitor inter-office mail and company web page daily for updated information.
Other duties as assigned.