Hazardous
About The Position
The Hazardous role enters hazardous cargo data into MSC systems in accordance with IMDG and MSC US procedures and guidelines. It handles Dangerous Goods Declarations (DGDs), communicates with shippers about required paperwork, advises customers of documentation issues, and sends booking confirmations once shipments are approved in the system. The role generates potential solutions to customer issues and escalates unique or complex matters to the appropriate supervisor when necessary. Other tasks may be assigned by management. This position is office-based five days per week, Monday through Friday. Fully remote or hybrid work is not available, except when duties require working off-site. Candidates must be authorized to work in the United States and able to commute to the designated office location.
Requirements
- IMDG training and certification.
- Experience with dangerous goods regulations terminology.
- Advanced English proficiency.
- Strong attention to detail.
- Organized, efficient, and able to manage time effectively.
- Strong customer service mindset; focused and responsive.
- Ability to work under tight deadlines.
- Ability to work well as part of a team.
- Knowledge of MS Excel and ability to learn new software.
- Authorization to work in the United States.
- Ability to commute to the designated office location.
- Prolonged periods sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds at a time.
Nice To Haves
- Bachelor’s degree or equivalent experience in a similar role.
Responsibilities
- Enter hazardous cargo data into MSC systems according to IMDG and MSC US procedures and guidelines.
- Enter Dangerous Goods Declaration (DGD) data in the MSC system.
- Advise customers of paperwork issues.
- Send booking confirmations to shippers after shipments are approved in the system.
- Communicate with shippers regarding IMDG- or MSC-required paperwork.
- Escalate unique or complex issues to the appropriate supervisor when necessary.
- Generate potential solutions to customer issues.
- Perform other tasks as required by management.
Benefits
- Health, prescription, dental, and vision insurance.
- Life insurance with coverage of up to $50,000 (one-time annual salary).
- Long-term disability benefits.
- Flexible Spending Accounts for health, dependent care, and transit/parking.
- Supplemental life, accident, critical illness, and hospital indemnity plans.
- Short-term disability insurance.
- 401(k) plan with a 3% Safe Harbor contribution and an option for an additional 3% employer match.
- Wellness program initiatives.
- Corporate partner discount programs.
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What This Job Offers
Job Type
Full-time
