Haus Experience Specialist - Food & Beverage

Gravity Haus • Westport, WA

19h • Hybrid

About The Position

We’re looking for a friendly, adaptable, and service-driven Haus Experience Specialist F&B to play a key role in creating a welcoming and seamless experience for our guests. This is a dynamic, hybrid position where you’ll split your time between the café and guest support. You’ll be the face of the property—preparing coffee and simple food, serving beer and wine, and assisting guests with check-in, check-out, and general needs. If you enjoy variety in your day and love interacting with people, this is the perfect role.

Requirements

• 1–3+ years of experience in hospitality, café, restaurant, or customer service roles
• Must complete state-approved training, such as ServSafe and/or Responsible Alcohol training, within 60 days of hire.

Nice To Haves

• Barista or café experience preferred
• Experience with POS systems and/or guest service tools is a plus
• Friendly, outgoing, and naturally hospitable
• Comfortable multitasking and switching between responsibilities
• A team player who enjoys working in a fast-paced environment
• Detail-oriented and reliable
• Comfortable using technology and learning new systems

Responsibilities

• Greet guests and create a welcoming, friendly environment
• Help guests navigate self check-in tools and provide support as needed,, including answering questions and resolving issues
• Respond to guest requests and ensure a smooth, positive stay
• Prepare and serve coffee, espresso drinks, and other beverages
• Serve beer and wine responsibly in accordance with local laws
• Take orders and serve quick, casual food items
• Maintain a clean, organized, and well-stocked café area
• Process transactions accurately using POS systems
• Support opening and closing procedures for café and guest service areas
• Maintain cleanliness and organization across shared spaces
• Monitor inventory levels and communicate restocking needs

Benefits

• health insurance
• 401(k) with company match
• All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees