Harper Stat Laboratory Supervisor FT Days

Trane Technologies•Detroit, MI

11h

About The Position

DMC University Laboratories (DMCUL) is a regional, integrated laboratory system serving the eight hospitals of Detroit Medical Center. Its services include core and specialty laboratories, rapid-response hospital laboratories, centralized stat and blood bank laboratories, and a full-service outreach infrastructure. Its service area covers Southeast Michigan and includes a test menu of more than 1,000 tests, with less than 1% of tests sent to outside reference laboratories, as well as reference services for other regional and out-of-state facilities. Under limited supervision, the Harper Stat Laboratory Supervisor directs and supervises assigned personnel and the daily activities of the laboratory section to ensure efficient, uninterrupted operations. The supervisor manages the section, including recommendations on hiring, counseling, and disciplinary actions; maintains section statistics; develops and monitors financial budgets and quality-assurance measures; and works to achieve established performance targets. The role supports operational and regulatory compliance, participates in process improvement, and is responsible for staff training, orientation, competency assessment, and evaluation. It also supports DMC's Code of Conduct and implements audit recommendations as directed, monitors compliance with applicable laws, regulations, JCAHO requirements, and DMC policies, and ensures hospital departments meet supplier-diversity objectives.

Requirements

Bachelor’s degree in Medical Technology or a related science, or a Canadian degree in a clinical discipline and completion of an accredited Technologist program.
Three to five years of progressively more responsible laboratory experience or two to four years of supervisory experience in a clinical laboratory.
Registration as a Technologist with the American Society of Clinical Pathologists, National Certifying Agency, or equivalent within 18 months of hire.
Analytical ability to define procedures, oversee the application of methods and processes, exercise sound judgment, interpret policies, help plan short- to mid-range goals, and assess progress toward Laboratory Services goals.
Communication and interpersonal skills to discuss and interpret technical information and Laboratory policy with internal and external stakeholders; discretion, conflict-resolution skills, diplomacy, tact, listening skills, and ability to comprehend policies and technical materials.
Leadership skills, including decision-making, coaching, teaching, counseling, building confidence, and garnering support.
Technical knowledge of laboratory operations and processes.
Working knowledge of computer applications, especially word-processing and spreadsheet applications.
Demonstrated understanding and application of process-improvement skills and concepts.

Responsibilities

Direct and supervise assigned personnel and daily laboratory-section activities to ensure efficient, uninterrupted operations.
Manage the section, including making recommendations regarding hiring, counseling, and disciplinary actions.
Maintain statistical information related to the section.
Develop and monitor financial budgets and quality-assurance measures, and ensure established targets are achieved.
Assist in developing and enforcing practices that meet operational and regulatory laws and standards, including HIPAA.
Participate in process-improvement initiatives.
Train staff and oversee new-employee orientation, competency assessment, and evaluation.
Support DMC's Code of Conduct by fostering commitment to legal and ethical standards.
Implement external and internal audit recommendations as directed.
Monitor compliance with applicable laws, regulations, JCAHO requirements, and DMC policies and procedures.
Ensure hospital departments achieve supplier-diversity objectives.