Hardware Technician - TS/SCI with Poly

Leidos•Lompoc, CA

1d•$87,100 - $157,450•Onsite

About The Position

Leidos has an opening for a Hardware Technician to support mission-critical operations in a dynamic and high-tempo environment located at Vandenberg SFB, CA. This role is primarily focused on hands-on hardware and systems support, while also contributing to launch communications planning, coordination, and execution activities. The ideal candidate will bring strong technical expertise in hardware systems, communications infrastructure, and mission-critical IT environments, along with the ability to collaborate across engineering, operations, and project teams.

Requirements

U.S. Citizen with an active TS/SCI with Polygraph
Bachelor’s degree with 4+ years of relevant experience (or equivalent experience in lieu of degree)
Current DoD 8570 certification (e.g., Security+)
Experience supporting mission-critical IT hardware and communications systems
Knowledge of VoIP systems, telecommunications infrastructure, and associated hardware
Experience with configuration management, change management, and system documentation
Ability to operate effectively in a fast-paced, high-stakes operational environment
Strong troubleshooting, analytical, and problem-solving skills
Excellent written and verbal communication skills
Ability to work collaboratively across technical and operational teams
Willingness to provide on-call or call-in support as required

Nice To Haves

Launch operations experience
Familiarity with classified communications environments
Experience with Cisco VoIP systems, Compunetix, and Harris Video distribution switches
Experience with tools such as ServiceNow, SharePoint, and MS Project
ITIL Foundations certification
Experience supporting project coordination or technical planning activities

Responsibilities

Provide hands-on support for mission-critical IT hardware systems, including installation, configuration, maintenance, and troubleshooting of computing and communications equipment.
Support enterprise voice and communications systems, including VoIP phone systems, Mission Critical Conferencing Systems (MCCS), telephone instruments, voicemail systems, and associated infrastructure.
Ensure availability, reliability, and performance of hardware and communications systems through proactive maintenance and rapid incident response.
Perform system diagnostics and resolve hardware issues or escalate as required to restore service.
Support configuration management and change management processes for hardware and communications systems.
Maintain accurate documentation of hardware configurations, system layouts, rack elevations, cabling, and infrastructure diagrams.
Collaborate with engineering and launch teams to support planning and execution of launch communications requirements.
Assist in defining technical requirements and ensuring systems are properly configured to support launch activities.
Support development of project plans, schedules, and timelines related to hardware readiness and deployment.
Track tasks, action items, and system readiness milestones to ensure timely delivery of capabilities.
Participate in technical meetings, working groups, and integrated product teams to coordinate hardware and communications support.
Assist with testing, rehearsals, and validation of communications systems prior to launch events.
Contribute to technical documentation, status reporting, and post-launch lessons learned.