Hardware Systems Engineer

Charles Schwab Inc.•Richardson, TX
•$46 - $58•Onsite

About The Position

At Schwab, the Senior Specialist, Hardware Systems Engineering supports and optimizes data center and critical technology environments. The role works on site and partners with Infrastructure & Operations, facilities, telecommunications providers, project teams, and external vendors to help ensure reliable, secure, and efficient hardware deployments. The position supports daily data center operations; develops technology-space plans and documentation; coordinates hardware installation, movement, and decommissioning; and manages technology assets and capacity using DCIM tools. It also serves as a technical liaison for facilities and security activities, coordinates cabling and telecommunications work, manages IT Asset Disposition activities, troubleshoots physical Layer 1 connectivity, and supports operations across multiple data center locations in the Dallas-Fort Worth metroplex.

Requirements

  • Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field, or an equivalent combination of education and experience.
  • Experience supporting data center, network, telecommunications, or critical technology environments.
  • Experience with hardware installation, configuration, and deployment, including rack-and-stack implementations.
  • Knowledge of structured cabling, physical network infrastructure, and Layer 1 troubleshooting.
  • Experience managing technology assets and hardware lifecycle activities.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills and ability to work effectively with technical and non-technical teams.
  • Experience working with business productivity and project management tools.

Nice To Haves

  • Experience using DCIM solutions such as Nlyte for capacity planning, asset management, and technology-space documentation.
  • Experience with IT Asset Disposition processes, including decommissioning, inventory tracking, data sanitization, compliance documentation, and vendor coordination.
  • Experience using Visual Studio Code as a primary development environment, including debugging, extension management, and workspace configuration.
  • Proficiency in one or more programming languages such as Python, Java, JavaScript/TypeScript, C#, or Go.
  • Familiarity with data center space planning, power management, cooling requirements, and infrastructure design.
  • Experience supporting telecommunications carrier installations, circuit delivery, and demarcation extensions.
  • Experience working with AutoCAD, Microsoft Project, Remedy, or similar infrastructure management tools.
  • BICSI certification, Registered Communications Distribution Designer certification, or equivalent industry certification.
  • Experience using automation tools and technologies to streamline processes, enhance productivity, and deliver scalable solutions across teams.

Responsibilities

  • Support daily operations in critical technology and data center environments, ensuring infrastructure service availability and reliability.
  • Partner with engineering, operations, facilities, and project teams to translate hardware and infrastructure requirements into technology-space and deployment plans.
  • Develop and maintain IT space design documentation, including rack layouts, power allocation, cabling design, and capacity planning.
  • Coordinate installation, deployment, relocation, and decommissioning of servers, storage systems, network devices, and telecommunications equipment.
  • Manage technology asset inventory and data center capacity using DCIM tools.
  • Serve as the primary technology liaison for facilities and security activities affecting critical technology areas.
  • Coordinate structured cabling, connectivity projects, telecommunications circuit deliveries, and vendor access requirements.
  • Manage IT Asset Disposition activities, including secure data handling, asset tracking, audit compliance, and vendor coordination.
  • Troubleshoot and resolve Layer 1 connectivity issues involving cabling, cross-connects, circuit extensions, and physical infrastructure.
  • Partner with third-party vendors on hardware maintenance, deployments, environmental monitoring, and recycling initiatives.
  • Support operations across multiple data center locations throughout the Dallas-Fort Worth metroplex, maintaining high availability, reliability, and operational efficiency.
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