Hardware Reliability Engineer, Infrastructure Reliability & Quality

Amazon • Herndon, VA

12d • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. As an Infrastructure Reliability Engineer, you will proactively drive the reliability risk identification, assessment, and mitigation for datacenter infrastructure and security equipment. You will also be responsible for root cause analysis of critical equipment failures and drive continuous improvements to enhance datacenter availability and security for AWS customers. You will work closely with internal and external partners, including suppliers, to drive key aspects of product specification, risk identification, plan, and execution. The ideal candidate is ownership-minded, independent, action, and results-oriented, thriving in an open, collaborative environment.

Requirements

• 2+ years of root cause analysis and troubleshooting or problem solving experience
• Bachelor's or Master’s degree in Reliability Engineering, Physics, Electrical or Materials Engineering or related field
• 4+ years of Reliability Engineering work experience in high reliability industry
• 2+ years experience with accelerated life testing, stress analysis and finite element analysis

Nice To Haves

• Experience in data center engineering
• 7+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacture quality/reliability levels
• Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages
• Proven experience in working with external design and manufacturing supply chain partners.
• Excellent verbal and written communication skills

Responsibilities

• Proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure & Security equipment (Example: Air Handling Units, LV Generator, Liquid Cooling, Power Gen, Chillers etc.).
• Responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability & security for AWS customers.
• Work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution.
• Develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages using a Physics-of-Failure based approach.
• Drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses.
• Evaluate product design quality/reliability risks and assess electronics manufacture process related quality/reliability issues.
• Analyze test as well as field data using knowledge of statistical techniques and models.
• Drive critical component identification and the associated vendor selection and qualification requirements.
• Establish critical to quality and reliability metrics using knowledge of process capability for electronic component production as well as system-level performance requirements.
• Develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization.
• Monitor product performance in the field during the sustaining stage.
• Drive root cause analysis of any critical failures and the associated corrective and preventive actions.
• Drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior