Hardware Program Manager

Global Payments Inc.•Jeffersonville, IN

10d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Hardware Delivery Manager to join our ever-evolving Hardware team and help shape the future of global commerce. Hardware powers commerce in the real world, and the work you do can shape how businesses connect, transact, and grow. As a Hardware Delivery Manager at Global Payments, you'll play a critical role in turning product vision into reality by driving the successful delivery of complex hardware initiatives from concept through launch. You'll join a collaborative team that partners across Product, Engineering, Operations, Compliance, and Supply Chain to bring innovative solutions to market. Working in a dynamic, global environment, you'll influence outcomes, build strong partnerships, and help ensure delivery excellence across every stage of the hardware lifecycle. In this role, you'll drive execution across multiple hardware programs, create alignment across global teams and suppliers, and own visibility into delivery performance. You'll influence decisions, mitigate risks, and help shape the future of commerce by ensuring innovative hardware solutions reach the market with quality, efficiency, and confidence.

Requirements

7–9 years of experience in program management or delivery roles, with exposure to hardware initiatives.
Experience supporting hardware development and launch in outsourced manufacturing environments.
Familiarity with regulated environments (payments, enterprise hardware, or compliance-driven products).
Strong organizational, communication, and dependency-management skills.

Nice To Haves

Execution-oriented with attention to detail.
Comfortable operating in ambiguity with guidance and structure.
Effective communicator across technical and non-technical stakeholders.
Growth-minded and interested in expanding hardware delivery expertise over time.

Responsibilities

Lead delivery planning and execution for assigned hardware programs from concept through launch.
Partner closely with Hardware Product to translate roadmap intent into executable delivery plans.
Track schedules, dependencies, risks, and key milestones across engineering, manufacturing, and compliance workstreams.
Coordinate across Engineering, Quality, Operations, Supply Chain, and Commercial teams to ensure alignment and execution.
Facilitate delivery forums, working sessions, and readiness checkpoints.
Ensure clear documentation, reporting, and visibility of delivery status.
Support delivery execution in an outsourced manufacturing environment, working with Asia-based suppliers and partners.
Track supplier deliverables, long-lead dependencies, and readiness indicators.
Escalate risks and issues through established channels with clear data and recommendations.
Identify delivery, supply chain, and compliance risks early.
Prepare escalation materials for leadership reviews, including options and mitigation paths.
Support recovery planning in the event of supplier, schedule, or readiness issues.