Hardware Engineer 2-BP-095
About The Position
This role involves managing hardware-related tickets in systems like ServiceNow (SNOW), NLYTE, and JIRA, providing updates to customers, and planning all phases of hardware projects including scheduling, budgeting, and technical performance. The engineer will conduct reviews of deployment packages, collaborate with systems engineering on hardware drawing packages, and complete documentation for shipping approvals. Responsibilities also include immediate changes, maintenance, sustainment, and replacement of hardware (Break/Fix support), as well as organizing and leading hardware installations across multiple sites.
Requirements
- Active TS/SCI w/ Full Scope Polygraph security clearance (U.S. Citizenship required)
- Minimum of fourteen (14) years’ experience as a Hardware Engineer analyzing complex hardware systems for SIGNIT solutions.
Nice To Haves
- JIRA, SNOW, and Nlyte experience (if possible)
Responsibilities
- Manage hardware-related ServiceNow (SNOW), NLYTE, and JIRA tickets and provide regular updates to the customer
- Plan all phases of hardware projects, including scheduling, budgeting, and maturing technical performance parameters
- Perform engineering reviews of deployment packages submitted by customers to identify and resolve inconsistencies
- Work closely with the systems engineering team to develop and validate hardware drawing packages
- Complete documentation to obtain approvals for shipping equipment to pre-staging areas and keep stakeholders informed (e.g., MDATs, TOEs)
- Perform immediate changes, maintenance, sustainment, and replacement of failed hardware (Break/Fix support)
- Organize and lead hardware installations across multiple operational sites
Benefits
- Health Coverage: Medical, dental, and vision insurance
- Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
- Retirement Plan: 401(k) plan with company match
- Paid Time Off: Generous PTO, paid holidays, parental leave, and more
- Wellness: Access to wellness programs and mental health support
- Professional Development: Opportunities for growth, including tuition reimbursement
- Additional Perks: Flexible work arrangements, including remote work options
- Flexible Spending Accounts (FSAs)
- Employee referral programs
- Bonus opportunities
- Technology allowance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
