Hardware Development Engineer - EC2 Networking and Outpost hardware team, Hardware Engineering Services

Amazon • Cupertino, CA

85d • Onsite

About The Position

Join the Amazon Web Services (AWS) EC2 Networking and Outpost hardware team, a start-up-like group within a large enterprise that encourages risk-taking, experimentation, and technical growth. This role offers a unique opportunity to contribute to the product's growth story by building high-performance hardware for the world's largest cloud computing infrastructures and managing systems at scale. The team focuses on solving systemic issues, driving development changes, and building mechanisms to efficiently operate infrastructure at the Edge and Data Center. As a member of the AWS Hardware team, you will collaborate with subject matter experts in compute, memory, storage technologies to deliver an optimal customer experience in cloud computing. The ideal candidate thrives in a fast-paced, collaborative, and open environment, is eager to solve complex challenges, committed to building robust, highly-secure hardware at a global scale, and customer-obsessed.

Requirements

• BS degree in EE, CE, or CS
• 3+ years of experience with complex server, storage or network server designs
• 3+ years of experience developing functional specifications, design verification plans, functional test procedures and operational repair plans
• 3+ years of experience with debug and root cause analysis of PCIe, memory, storage subsystems or networking
• 1+ years of advanced support experience managing customer escalations to quickly identify root cause and resolve issues in a large scale production environment (data center or similar)
• Working with interdisciplinary teams to execute product design from concept to production

Nice To Haves

• MS degree in EE, CE or CS
• Technical background in server design or architecture, specifically having led the development of multiple complete servers
• Experience with server technologies: BIOS, BMC, signal integrity, memory, storage, PCIe, thermal
• Experience with deploying and operating hardware and applications at scale
• Developed monitoring and alerting systems to quickly identify and categorize failures in production environments
• Proven results oriented person with a bias for action

Responsibilities

• Interface with internal and external customers to understand project requirements and facilitate system development on top of server designs
• Solve operational challenges to the existing fleet with the goal of improving current customer experience
• Develop improved systems for future designs
• Work directly with vendors and ODM/JDM design teams to develop and manufacture products at scale

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level