Hardware Deployment Technician

TEKsystems•Evanston, IL

3d•$23 - $23•Onsite

About The Position

We are seeking a Deployment Technician to support enterprise-wide endpoint deployment, imaging, asset management, and end-user technology rollouts. This individual will play a key role in preparing, configuring, deploying, and supporting desktop and laptop devices while ensuring a seamless experience for end users. The ideal candidate will have hands-on experience with device imaging technologies, Windows operating systems, and asset tracking processes in a corporate environment.

Requirements

2+ years of experience in desktop support, field services, endpoint deployment, or a related IT support role.
Hands-on experience with device imaging and deployment tools such as SCCM, Microsoft Intune, and/or Windows Autopilot.
Strong understanding of Windows operating systems and common enterprise applications.
Experience working with asset management and inventory tracking systems.
Strong troubleshooting skills for desktops, laptops, peripherals, and related hardware.
Excellent customer service, communication, and organizational skills.
Ability to manage multiple deployment tasks and priorities in a fast-paced environment.
2+ years of hands-on experience supporting endpoint deployment, desktop support, or field services.
Proven experience with device provisioning, asset management, and end-user support during technology rollouts.

Nice To Haves

Experience using ServiceNow for asset management and ticket tracking.
Knowledge of Microsoft 365 applications and endpoint management best practices.
Experience supporting large-scale hardware refresh or migration projects.
Familiarity with Active Directory, Azure AD/Entra ID, and endpoint security tools.
Experience working in enterprise or corporate IT environments.

Responsibilities

Configure, image, deploy, and refresh desktop and laptop hardware in accordance with company standards.
Utilize deployment tools such as SCCM, Microsoft Intune, and Windows Autopilot to provision and manage endpoint devices.
Perform device migrations, workstation replacements, and hardware refresh projects.
Install, configure, and troubleshoot Windows operating systems and standard enterprise applications.
Track and manage IT assets through asset management systems, ensuring accurate inventory records.
Document device deployments, asset assignments, and project updates within ServiceNow or other IT service management platforms.
Provide end-user support during deployments, including setup, data migration, and basic troubleshooting.
Diagnose and resolve hardware, software, and peripheral issues related to deployed devices.
Maintain deployment schedules and coordinate with business stakeholders to minimize user disruption.
Ensure compliance with organizational security policies and endpoint standards.
Support large-scale technology rollouts, office moves, and equipment lifecycle initiatives.
Maintain accurate documentation of deployment processes and procedures.