Hardware Deployment & Configuration Specialist

Priority Technology Holdings, LLC• Remote, US,
•$20 - $22•Onsite

About The Position

The Hardware Deployment & Configuration Specialist is responsible for the internal preparation, configuration, and quality control of payment terminals and POS hardware prior to merchant deployment. This role plays a critical part in ensuring devices are properly RKI’d, file-built, tested, labeled, and shipped accurately. The ideal candidate is highly detail-oriented, process-driven, and organized, with a strong sense of accountability to ensure every device is fully functional and delivered to the correct destination.

Requirements

  • 1–3 years of experience in hardware configuration, payments, POS systems, or technical operations preferred.
  • Experience with payment terminals and POS hardware strongly preferred.
  • Strong attention to detail and organizational skills.
  • Process-oriented mindset with the ability to follow structured workflows.
  • Comfortable working with technical systems and configuration tools.
  • Ability to manage multiple builds while maintaining accuracy.
  • Strong communication skills and team collaboration.
  • Meticulous execution and quality control.
  • Operational discipline and accountability.
  • Inventory accuracy and documentation.
  • Deadline management.
  • Continuous process improvement mindset.

Responsibilities

  • Perform Remote Key Injection (RKI) on payment terminals and related devices.
  • Configure devices according to merchant file builds and deployment specifications.
  • Test hardware and payment functionality to confirm readiness.
  • Stage, prep, label, and package devices for shipment.
  • Ensure accurate assignment of hardware to the correct merchant, MID, and location.
  • Maintain organized inventory control and tracking logs.
  • Follow documented SOPs to ensure consistency and compliance.
  • Identify, troubleshoot, and escalate configuration or hardware issues.
  • Coordinate with deployment, fulfillment, and support teams to meet launch timelines.

Benefits

  • Bonus programs
  • 401(k) match
  • Employee Stock Purchase Program (ESPP)
  • HSA and FSA options
  • Financial wellness resources and employee discount programs
  • Medical, dental, and vision coverage
  • Mental health support for employees and dependents through Lyra Health
  • Family planning and women’s health benefits through Carrot
  • Gym membership reimbursement and virtual wellness programs (including yoga)
  • 3 weeks PTO to start, with unlimited PTO after year one
  • Education expense reimbursement
  • Leadership development programs
  • Certified Payments Professional (CPP) certification support
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