Hardside Supervisor - Power Equipment

D&B Supply•Garden City, ID

5d•Onsite

About The Position

At D&B, our store consists of what we call Hardside goods and Clothing goods. Hardside mainly consisting of Ag, Electrical, Plumbing, Housewares, Lawn/Garden, Power Equipment, Tools, Fencing, etc... This position will primarily focus in the areas of power equipment. They will act as Supervisor or Lead in the hardside department while providing direct customer service and support.

Requirements

Supervisory experience is required.
Must have knowledge of retail floor sales techniques.
Must have general and specific knowledge of power equipment.
Ability to understand and follow specific instructions and procedures.
Ability to sort, check, count, and verify numbers.
Ability to resolve difficult or stressful customer service issues.
Ability to lead and work as a team.

Nice To Haves

Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

Work closely with management in completing sales objectives and staffing needs.
Conduct and write performance reviews on department team members.
Assist and provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
Train new hires, monitor and coach clothing staff on selling techniques and merchandising.
Advice and assist customers in ordering specialized merchandise as needed.
Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
Answers telephones and handle routine customer telephone inquiries.
Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
Prepare and participate with inventory cycle activities.
Move material using appropriate material handling tools and equipment including but not limited to; by-hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
Other duties as assigned by management, related to customer service, merchandising and handling of products.