Hardlines Sales Outfitter-- Full Time

Bass Pro Shops•Islamorada, FL

About The Position

The Hardlines Sales Outfitter performs selling and customer-service activities, including greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The role supports a world-class customer-service commitment and helps ensure a pleasant, productive shopping experience. The outfitter assists customers with buying decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The position also involves demonstrating products, maintaining product knowledge through ongoing training, keeping informed about advertised sales, maintaining pricing and signage, assisting with seasonal floor merchandise moves, replenishing and restocking products, and keeping the work area clean, neat, and supplied. The outfitter follows company policies and procedures and performs other duties as assigned. Work is performed under general supervision using established procedures and innovation, with occasional independent judgment to complete assignments and recommendations for work procedures, policies, and practices.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and make change for customers.
Ability to communicate in a friendly and professional manner with customers and associates.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to operate a computerized Point of Sale register system.
Ability to stand and/or walk constantly during the shift.
Ability to occasionally ascend or descend ladders, stairs, ramps, or similar structures.
Ability to communicate with others to exchange information.
Ability to occasionally perform repetitive motions involving the wrists, hands, and/or fingers.
Ability to occasionally operate machinery and/or power tools, and motor vehicles or heavy equipment.
Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.
Ability to occasionally work in tight or confined spaces and noisy environments.

Responsibilities

Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience.
Greet and acknowledge customers promptly and in a friendly manner; provide information, assistance, and direction.
Help customers make buying decisions by identifying and evaluating their needs and recommending products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Demonstrate products to customers.
Maintain product expertise through ongoing product-knowledge training.
Remain knowledgeable about advertised sales and maintain pricing and signage.
Assist with seasonal floor merchandise moves.
Replenish and restock merchandise as required and according to merchandising guidelines.
Keep the work area clean, neat, and well stocked with supplies.
Follow company policies and procedures.
Perform other duties as assigned.