Hard Service Manager

Amentum•Chandler, AZ

2d•Onsite

About The Position

Amentum is seeking a Hard Services Manager. The Supervisor is responsible for technical support, direction, safety training, audits and quality control for Amentum facility, production and/or contract employees in a fast-paced industrial production environment. The Hard Services Manager is responsible for the prioritization of work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved. Provides and / or schedules needed training and cross-training for multi-functional employees. Implements all safety rules and guidelines for all Amentum employees. The Hard Services Manager is also responsible for scheduling, planning, documentation, maintaining performance and reporting with Amentum management team and client.

Requirements

Five plus years of progressive supervisory experience in one of the following fields-industrial Facilities/Plant/Operations Management or Maintenance management, Janitorial, Commercial Facility Services, and/or Subcontractor Management.
Proficient in the daily use of programs within the Microsoft Office Suite
Experience in a leadership position demonstrating the ability to analyze Facilities Maintenance related problems (e.g. Electrical, Mechanical, HVAC, Cranes and Hoists, etc.); then recognize and determine solutions (engineered or otherwise) for resolution. This includes but is not limited to; opportunities for improved asset reliability, improved quality results, safer work conditions, and lower maintenance cost, improved work plans to increase efficiency.
Experience with the development, training, people management and performance management of a multi-skilled technical workforce
Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed.
Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
Some tasks will require repetitive wrist movement.
Some tasks will require the ability to walk extensively throughout facilities during a workday.
Requires the ability to climb extension ladders, roof ladder, stepladders, and stairs as needed during a workday.
Requires the flexibility to bend/stoop, squat, kneel, reach/stretch, and move in a 90-degree fashion during workday.
Requires the ability to differentiate colors pertaining to wire color-coding.
Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.
Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.
Requires the ability to attend meetings throughout the site and potentially travel to other Amentum, customer and/or vendor locations in the area, as well as some air travel to more distant locations.
Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.
Demonstrated fluency in computer use including the full Microsoft product line.
Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.
Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.

Nice To Haves

Bachelor’s Degree in a field of engineering or other technical discipline, or equivalent combination of education & supervisory skilled work experience, or trade school credentials & supervisory experience preferred.
Experience utilizing Continuous Improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, 4 M’s, etc.
Experience creating metrics and data mining for driving performance results
Experience creating Power Point presentation and giving presentation in front of large audiences

Responsibilities

Monitors and/or manages the entry of correct documentation and scheduled maintenance via CMMS
Manages reactive/corrective maintenance as it is reported and distributes to available technicians.
Ensure all planned preventive maintenance (PPM) is delivered on schedule and meets compliance standards.
Leads safety program for the worksite and maintains reporting associated with safety activities.
Review and improve maintenance procedures, SOPs, risk assessments, and method statements.
Audits work performance for safety actions and quality of work, and provide coaching as needed.
Reviews new job requests to differentiate between in-scope and non-scope work, and addresses accordingly.
Maintains effective performance of individual employees and the worksite team.
Reviews and approves time reporting.
Monitor KPIs, SLAs, and quality of contractor work.
Compiles, maintains and presents various reports to Amentum management and client teams.
Participate and Document Cost savings and Root Cause Analysis.
Other duties as assigned by Manager.