HANDS Family Support Worker I

Sagility•Buies Creek, NC

1d•Onsite

About The Position

The HANDS Family Support Worker I position involves initiating and maintaining regular and long-term contact to provide support to first-time voluntary parents during the prenatal period and up to, but not inclusive of the child’s third birthday. The entry-level incumbent will participate in on-the-job training programs to become knowledgeable in introducing parenting skills to empower families to make their own decisions while remaining non-judgmental. This role assists parents with child development, parenting skills, health services, and other needed resources identified at the initial assessment or during visits. The worker is responsible for maintaining confidentiality of program information, facilitating family visitations, monitoring and documenting parent and child progress, preparing and maintaining case records, and conferring with the Program Coordinator and/or Supervisor for potential collaboration with other service providers.

Requirements

High School Diploma or GED
Must be 18 years of age
Reliable transportation
Valid driver’s license
Telephone accessibility
Criminal background check
Formal job training requirements must be successfully completed within 6 months after hire
On the job training requirements needed within 6 months of hire in order to advance
HANDS home visitor core training (Must be completed before family contact can occur)
HANDS wrap-around required training (Specific topical areas checklist)
CPR Certification
Working knowledge of geographic area and or ability to locate participants and community resources with use of maps, contacts, and directions provided

Nice To Haves

Bilingual (English/Spanish a plus)

Responsibilities

Conduct regularly planned visits to establish a trusting rapport for eligible HANDS families
Assist parents with child development, parenting skills, health services and other needed resources identified at the initial assessment or during visits
Maintain confidentiality of program information obtained from home visits and exchanges while communicating with community and support service providers
Provide support to parents during the prenatal period and up to, but not inclusive of the child’s third birthday following the initial parent visit assessment
Facilitate family visitations that may take place in the client’s home or another community site, if justified
Monitor and document the progress of the parent and child(ren)
Prepare and maintain case records which shall be documented with contacts, services needed, reports and progress
Confer with the Program Coordinator and/or Supervisor in cases involving potential collaboration with other service providers
Conduct initial home visit following Parent Visitor assessment with first time parent/s and or families to establish rapport and planning for providing services as qualified by the provider
Provide regular planned visits to establish a trusting relationship for voluntary eligible HANDS participant/s to assist first time parent/s and or families with child development, parenting skills, health services and other needed resources identified at assessment or during visits
Facilitate families in securing of prenatal/child health services, referrals, and appointments with other supportive agencies
Document case records, home visit logs accurately on each contact, progress, service need and completes reports as required
Maintain confidentiality of program information obtained from home visit/s and exchanged while communicating with community and support service providers
Confer with Program Coordinator and/or Supervisor in cases involving potential collaboration with other service providers

Benefits

5% increment added to salary upon successful completion of an initial six months performance probationary period
Reasonable accommodations are provided upon request

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