Hair Stylist

Omni Hotels & Resorts•Paradise Valley, AZ

21d

About The Position

The Hair Stylist works in Joya Spa & Salon at Omni Scottsdale Resort & Spa at Montelucia and reports to the Spa Director / Spa Manager. The role is responsible for guest satisfaction by providing professional salon services in accordance with Omni Hotels & Resorts standards. The stylist delivers personalized experiences for resort guests, spa members, and bridal clientele while supporting salon operations and guest care in a luxury resort environment. Services include men’s and women’s haircuts, shampooing and conditioning, blowouts, thermal styling, standard hair color services, bridal hairstyling, formal updos, and special occasion styling. The stylist consults with guests, recommends suitable services and hair-care products, supports retail sales and repeat bookings, and maintains a clean, organized, sanitized, and safe salon. The position involves collaborating with salon colleagues and Spa Leadership, following company policies and salon protocols, and accommodating guest needs and business demands. The description also notes that duties may change and may include cross-training or other assignments requested by supervisors.

Requirements

Current State of Arizona Cosmetology License.
Demonstrated proficiency in men’s and women’s haircutting, blowouts, professional hairstyling, thermal styling, finishing techniques, and standard color services.
Strong technical ability in haircutting, including clipper and scissor techniques, fades, tapering, and traditional men’s styles.
Knowledge of professional hair-care products, styling techniques, hair treatments, and current industry trends.
Excellent communication, interpersonal, guest-service, and organizational skills, with attention to detail.
Professional, dependable, accountable, self-motivated, and committed to maintaining a professional appearance and high standards of integrity.
Ability to remain calm and organized in a fast-paced environment, manage appointments efficiently, and accommodate varying guest needs, bridal parties, and group appointments.
Ability to work collaboratively with peers and Spa Leadership and adapt to operational needs.
Ability to work weekends, holidays, and varying schedules based on business demands.
Ability to stand and walk for extended periods and perform repetitive hand, wrist, finger, and arm movements; bend, reach, squat, and lift or move salon items, including occasional supply boxes weighing up to 30 pounds.
Adequate vision, hearing, communication, manual dexterity, hand-eye coordination, and visual attention to perform salon services safely and effectively.
Ability and willingness to develop technical skills through ongoing training and education.
Effective verbal and written communication skills.
Reading, writing, and oral proficiency sufficient to communicate effectively with associates, members, and guests.

Nice To Haves

Preferred minimum of two years of professional hairstyling experience, including one year in an upscale salon, spa, or resort environment.
Experience in bridal hairstyling, formal updos, and special occasion styling is strongly preferred.
Proven sales and product recommendation experience.

Responsibilities

Provide professional hair services while maintaining Joya Spa & Salon standards, including men’s and women’s cuts, shampooing, conditioning, blowouts, finishing, thermal styling, color services, bridal hairstyles, and special occasion styles.
Consult with guests about hair condition, history, preferences, desired results, and service expectations; provide appropriate recommendations for services and hair care.
Perform color services such as all-over color, root touch-ups, highlights, lowlights, and gloss treatments, following safety protocols and manufacturer guidelines.
Deliver a welcoming, personalized guest experience, communicate throughout services, honor guest preferences and service history, and address concerns professionally.
Provide hairstyling services for brides, bridal parties, wedding guests, and other special occasion clientele; coordinate with salon colleagues and Spa Leadership for group appointments.
Recommend professional hair-care products and future services, support retail initiatives, and strive to meet established retail sales goals.
Prepare, stock, organize, clean, disinfect, and maintain salon stations, tools, equipment, products, and supplies according to applicable regulations and procedures.
Monitor inventory and supply needs, use products responsibly, dispose of used linens and materials appropriately, and follow opening, closing, and daily procedures.
Report equipment malfunctions, maintenance concerns, safety hazards, and service-related issues to Spa Leadership as appropriate.
Maintain knowledge of current techniques, products, and industry trends through ongoing professional education.
Follow Omni policies, guest service standards, safety requirements, sanitation and infection-control procedures, and applicable Arizona cosmetology requirements.
Work collaboratively with fellow salon professionals and Spa Leadership and complete other duties or cross-training assignments as requested.