Hair POD Program Manager

Procter & Gamble•Cincinnati, OH

1d•$85,000 - $122,200•Onsite

About The Position

Content House (CoHo) is P&G Personal Care’s hybrid in-house creative agency, delivering high-quality, scalable content across brands including Herbal Essences, Aussie, and Pantene. As CoHo continues to scale, the Hair POD requires a single-threaded owner of execution—ensuring work moves from idea → production → live with speed, accuracy, and compliance across an increasingly complex content ecosystem. The Hair POD Program Manager – Content Delivery & Operations owns defined Hair content workstreams end-to-end, translating direction into execution across project planning, production delivery, and asset operations (talent and trafficking). Typical deliverables include: Organic & Paid Social content including seasonal offerings, Curated creator content (e.g., skits, mashups), and Banners. This role ensures work is planned, produced, and delivered on time and on spec, assets are compliant, trafficked, and live correctly, and teams are aligned across Brand, Creative, Production, and Media. This is a high-accountability execution role, requiring strong discipline, ownership, and productivity mindset to deliver consistent results within established CoHo systems.

Requirements

Experience in project management, production, trafficking, or marketing operations
Experience working on digital, social, or content delivery workflows preferred
Experience in fast-paced, execution-focused environments (agency or in-house preferred)
Familiarity with social, OLV, and digital content formats
Operates with discipline — acts with urgency and delivers work on time, on spec, and with high accuracy
Executes with excellence — consistently delivers high-quality outputs across production, post, and trafficking
Acts as an owner — independently delivers defined scope from brief → live within established systems
Champions productivity — simplifies workflows and reduces rework to enable scale
Highly organized and detail-oriented — manages multiple workstreams with precision
Proactive and decisive — identifies risks early and makes clear, timely decisions
Escalates with clarity and context — surfaces issues early with recommended actions
Collaborative operator — aligns teams and works effectively across functions
Agile and adaptable — responds quickly to shifting priorities while maintaining delivery standards
Able to work collaboratively within a team setting.
Open to learning opportunities and receptive to feedback.
Able to accomplish tasks as an individual contributor with close supervision.

Nice To Haves

Asset tracking, trafficking, or media delivery systems
Coupa, AdCost, SharePoint (or similar systems)
Talent/usage systems (e.g., Extreme Reach)

Responsibilities

Own end-to-end execution of assigned Hair content workstreams
Translate direction into clear timelines, trackers, and deliverables
Coordinate across Brand, Creative, Production, and Media teams to drive delivery
Maintain visibility into workstreams; proactively manage risks and dependencies
Ensure delivery aligns with defined scope, priorities, and guardrails
Own day-to-day execution across production and post-production workflows
Support content creation including social-first shoots and skit content capture
Coordinate timelines, resources, and approvals across production and post
Ensure smooth transition from production → post-production → final delivery
Manage delivery of assets across formats (social, OLV, banners) and ensure readiness for trafficking
Manage talent usage across assigned workstreams; ensure compliance with usage terms
Track contracts, rights, and expirations; proactively flag risks
Maintain accurate records (AD-ID, asset linkage, usage details)
Ensure all content is executed within approved legal and usage guardrails
Own trafficking of creative assets across platforms and media channels
Ensure assets are delivered accurately, on time, and in the correct formats
Execute uploads, swaps, and updates across systems
Maintain asset tracking systems and ensure data accuracy
Partner with Media teams to support launches and optimization
Manage POs, budgets, and reconciliation across assigned workstreams
Track invoices and validate proof of performance
Identify and resolve discrepancies early
Ensure execution aligns with CoHo SOPs and governance frameworks
Operate within established CoHo workflows, systems, and guardrails
Maintain trackers and tools to ensure visibility, accuracy, and control
Surface risks early & escalate with clear context & recommended next steps