GXP Specialist I - Training (RTP, NC Local Candidates Only)

Unither Pharmaceuticals•RTP, NC, NC

2d•Hybrid

About The Position

The Specialist II, GxP Training role will assist in guiding the execution of GxP Training processes and the associated Learning Management System (LMS) system administration. This role is responsible for day-to-day activities associated with GxP training processes and systems, including the execution of tasks within the LMS, New Hire Orientation, content creation, management, and document archival.

Requirements

Bachelor’s Degree in a related field
Administrative, customer service or related experience
Adept at learning to use database computer systems, specifically LMS, EDMS, and QMS
Able to effectively use MS Office including Word, Excel, and PowerPoint
Maintenance of LMS certification(s)

Nice To Haves

Experience with Microsoft Visio

Responsibilities

Assign and process customer service tickets to support all LMS users and administrators
Assist with testing the LMS for configuration and system upgrades
Assist with training end-users and administrators on current and new process training within the LMS
Assist with new hire orientation (NEO) scheduling and facilitation, acclimate new hires to the various training requirements in the LMS, and conduct retraining as needed
Archive training records according to the site record retention policies
Create, update, and maintain user information and ensure training records are accurate, complete, and filed in a timely manner
Perform system administration transactions to support functional units
Collaborate in the review of GxP training standard operating procedures (SOPs)
Work cross-functionally with internal and external training administrators to complete company-wide training goals and process improvements
Assist with employee training files and provide records to those requesting proof of training
Troubleshoot and resolve standard system issues reported by users and administrator