White Water - Guest Services Team Member, Front Gate (Seasonal, 2026)

Silver Dollar City Company • Branson, MO

4d • Hybrid

About The Position

The Guest Service Team Member assists guests with selling admission tickets, cabanas, and lockers. Verifies and scans admission tickets and passes for guests entering park grounds and performs bag checks. This is a seasonal position for 2026, starting on 5/2/2026 and ending on 9/7/2026. Applicants must be at least 16 years of age.

Requirements

• Must be at least 16 years of age.
• Ability to perform each essential duty satisfactorily.
• Ability to communicate efficiently.

Responsibilities

• Wears Personal Protective Equipment as deemed necessary.
• Interact/greet guests/vendors/employees entering the park.
• Perform bag check/turnstile duties when requested.
• Accept payment and make change.
• Balance detail bags daily, prepare cash report at end of shift, and turns in detail bag.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Answer questions concerning pricing, schedules, and reservations, and provides information concerning other company attractions.
• Use a ticket dispensing machine that automatically ejects the number of tickets requested by the guest and hands the ticket(s) to the guest.
• Communicate positively with guests and resolve conflict in a friendly, non-offensive manner.
• Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ensure the cabanas and lockers are cleaned of debris and everything is in working order for the next rental period.
• Issue rented items and/or keys to the customer, accept and record transaction(s).
• Serves Cabana guests on an as-needed basis.

Benefits

• Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Complimentary tickets & discounts on season passes for loved ones.
• Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing
• Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
• 100% free tuition starting day one of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed