Guest Services Team Lead

Dunes Harbor Family Camp • Mears, MI

4d • Onsite

About The Position

Grace Adventures is a religious organization that makes employment decisions based on Bible-based beliefs and practices. Because of the nature of our Christian program, Christian belief, character, and practice are essential requirements for employment positions. This person is one of the first representatives of Dunes Harbor Family Camp and will be expected to serve guests by maintaining a standard of excellence in the welcome center. This person must demonstrate strong computer, organization, and customer service skills to carry out the mission of Grace Adventures through the ministry's purpose.

Requirements

• Minimum age: 18
• Have a personal growing relationship with Jesus Christ
• Strong Worldview
• An attitude of excellence in workmanship
• A supportive attitude to the needs of staff, guests and goals of the organization
• An ability to direct and supervise the energies of staff
• A desire to learn and develop new skills
• Self-disciplined and self-motivated
• Ability to communicate well
• Good health and stamina is required to implement campground programming. This will involve long hours and lifting at times.

Responsibilities

• Assist with equipping welcome center staff to be successful in their position
• Assist the Guest Service Supervisor in cultivating a positive work atmosphere
• Oversee the operations of the welcome center in the supervisor's absence
• Responsible for organizing and implementing the operation of the Request/Waitlist
• Responsible for processing weekly sign up sheets (Kayak rentals & Laser Tag)
• All other duties as assigned by Campground Management
• Serve guests by maintaining a standard of excellence in office management and customer service
• Understand the Grace Adventures ministry and be supportive of its goals
• Understand the reservation system and process

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed