WFR - Guest Services Specialist III

Young Life•Antelope, OR

5d•$40,750 - $50,975•Onsite

About The Position

This role is focused on creating an environment where Young Life staff can bring Christ to life by creatively presenting the complete gospel of Jesus Christ. The position involves introducing kids to Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection, and the opportunity for reconciliation with God. All Young Life employees are required to sign a Statement of Faith. The role encompasses spiritual formation, interpersonal relationships, attentive hospitality, comprehensive stewardship, talent development, and embracing excellence in camp operations. The position requires a strong understanding of Young Life's ministry, strategy, and mission, along with spiritual maturity and the ability to convey Christ-like hospitality.

Requirements

Demonstrate understanding of Young Life ministry, strategy, and mission
Spiritual maturity
Self-starter who takes initiative
Ability to organize and prioritize tasks and manage time
Ability to communicate a sense of warmth, hospitality, and concern for all guests, vendors, and staff
Physical ability to perform duties of Challenge Course Operator
Must be able to convey a sense of Christ-like hospitality and concern for guests and staff.
Must be able to represent Young Life positively and professionally within the community.
Must be able to work with and minister to the volunteer high school and college-age young people who attend our camp.
Must profess a belief in Jesus Christ as their personal Savior and Lord.
Must subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith.
Employees and volunteers of Young Life, during working and nonworking hours, shall be ready, willing and able to fulfill such ministry functions as may be required by the organization.
Employees and volunteers of Young Life shall refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life.
Employees and volunteers of Young Life shall abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.

Nice To Haves

BA/BS degree or equivalent life experience

Responsibilities

Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
Develop an annual personal spiritual growth plan with direction from supervisor.
Facilitate devotionals with summer interns and other camp staff.
Help build relationships that reflect the character of God with guests, staff, vendors, and neighbors to foster healthy community.
Develop relationships with summer assigned staff and leadership of school season groups.
Foster healthy, cooperative relationships with other departments at camp.
Equip servant leaders who anticipate and respond to the needs of our guests, staff, and vendors, through Christ-like service.
Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Serve as host routinely during the summer camping season.
Host school season groups with proactive communication, troubleshooting, program, and ride support.
Communicate guest needs to the rest of the guest services team and other departments.
Manage with integrity the finances, people, buildings, and equipment that have been entrusted to our ministry through the guest services department.
Develop and equip interns and volunteers to participate in comprehensive stewardship of the guest services department.
Execute special projects as directed by the Guest Services Coordinator.
Support a culture of safety for all guests, staff, volunteers, and visitors at camp.
Maintain and care for supplies and equipment within areas of responsibility, including purchasing in a cost-effective manner.
Identify and provide opportunities for staff in continuing education, leadership development, career-pathing, and cross-training through a consistent and accountable evaluation process.
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Train and supervise summer interns.
Identify and encourage candidates from Summer Staff and Intern group that have potential as future camp staff.
Prepare an environment that glorifies Jesus Christ, standing on the platform of national standards and metrics.
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations in one or more of the following areas: program support, audio-visual systems, rides, challenge courses, waterfront, recreation, or medical.
Pursue continual improvement in areas of responsibility.