Guest Services Specialist I - Lost Canyon

Young Life•Williams, AZ

6d•$2,626 - $2,763•Onsite

About The Position

This role is for a Guest Services Specialist I at Young Life's Lost Canyon. The position requires a deep understanding of Young Life's mission and a commitment to Christian principles. The specialist will be responsible for creating an environment where staff can present the gospel of Jesus Christ to guests. Key responsibilities include spiritual formation, building interpersonal relationships, providing attentive hospitality, comprehensive stewardship of resources, talent development, and embracing excellence in operations. The role involves direct oversight of Audio Visual programs and requires flexibility to work in all Guest Services functions. Young Life is a relational ministry, and staff must embody Christ-like hospitality and concern for guests and staff, representing the organization positively.

Requirements

Demonstrate understanding of Young Life ministry, strategy and mission
Spiritual maturity
Self-starter who takes initiative
Ability to organize and prioritize tasks and manage time
Ability to communicate a sense of warmth, hospitality, and concern for all guests, vendors and staff
Physical ability to perform duties of Challenge Course Operator
Must profess a belief in Jesus Christ as their personal Savior and Lord
Must subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith
Shall be ready, willing and able to fulfill such ministry functions as may be required by the organization
Shall refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life
Shall abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities

Nice To Haves

BA/BS degree or equivalent life experience

Responsibilities

Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
Participate in opportunities for growing deeper in your relationship with Jesus.
With direction from supervisor, develop an annual personal spiritual growth plan.
Facilitate devotionals with summer interns.
Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Develop relationships with summer assigned staff and leadership of school season groups.
Foster healthy, cooperative relationships with other departments at camp.
Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Serve as host routinely during the summer camping season.
Host school season groups with proactive communication, troubleshooting, program and ride support.
Communicate guest needs to the rest of the guest services team and other departments.
Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry through the guest services department.
Develop and equip interns and volunteers to participate in comprehensive stewardship of the guest services department.
Execute special projects as directed by the Guest Services Coordinator.
Support a culture of safety for all guests, staff, volunteers and visitors at camp.
Maintain and care for supplies and equipment within areas of responsibility, including purchasing in a cost-effective manner.
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Train and supervise summer interns.
Identify and encourage candidates from Summer Staff and Intern group that have potential as future camp staff.
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations in one or more of the following areas: program support, audio-visual systems, rides, challenge courses, waterfront, recreation or medical.
Pursue continual improvement in areas above of responsibility.
Participate in national training events related to the areas supervised, such as sound training or challenge course training as well as training PACE calls.
Directly oversee the Audio Visual programs at Lost Canyon.