Guest Services Specialist - Bilingual

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

22h • Onsite

About The Position

Work Schedule : This is a full-time, 100% FTE position. Scheduled hours are Monday through Friday, 8:00am - 4:30pm, with the possibility of a Saturday rotation in the future. Hours may vary based on the operational needs of the department. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Guest Services Specialist – Bilingual to: Support the information desk, waiting rooms and other areas of University Hospital by providing the best customer service. Greet patients, families, and visitors and make efforts to create a welcoming environmental for guests. Must be bilingual in Spanish At UW Health, you will have : An excellent benefits package, including health and dental insurance, paid time off and retirement plans. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to UW Health’s Wellness Options at Work that support employee/family well-being. Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. Qualifications High School Diploma or equivalent (Required) Work Experience Six months customer service, administrative support, retail, or related experience (Required) Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Eastpark Medical Center - UW Health’s state-of-the-art ambulatory facility located across from East Madison Hospital on Eastpark Blvd. transforms the patient experience. It is home to many specialties, including women’s complex care, adult cancer care, advanced imaging and laboratory services and innovative clinical trials. View Full Job Description UW Hospital and Clinics benefits

Requirements

• Must be bilingual in Spanish
• High School Diploma or equivalent (Required)
• Six months customer service, administrative support, retail, or related experience (Required)

Responsibilities

• Support the information desk, waiting rooms and other areas of University Hospital by providing the best customer service.
• Greet patients, families, and visitors and make efforts to create a welcoming environmental for guests.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health’s Wellness Options at Work that support employee/family well-being.
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED