Front Desk Agent Full-Time (Flexible Shifts)

Landmark Hotel Group•Suffolk, VA
•Onsite

About The Position

Join our hotel team as a friendly and enthusiastic Guest Services Representative! This full-time position offers flexible hours and is located at the Hilton Garden Inn Suffolk Riverfront. We are looking for individuals who love helping people and making their day special. As a Guest Services Representative, you will be the first point of contact for guests, ensuring a positive and memorable experience.

Requirements

  • Great Attitude: Always cheerful and ready to help.
  • Good Communication Skills: Can talk and listen to guests clearly.
  • Problem Solver: Quick thinker who can handle any situation.
  • Team Player: Work well with other team members to provide great service.
  • Professional Appearance: Ensure uniform and personal appearance are clean and professional.
  • Confidentiality: Maintain confidentiality of proprietary information; protect company assets.

Responsibilities

  • Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
  • Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
  • Solve Problems: Help guests with any issues or requests quickly and efficiently.
  • Assist with Reservations: Help guests book their stay and ensure they have everything they need.

Benefits

  • Bonus money for doing a great job
  • Discounts for you, and even your friends and family
  • Training and Development Opportunities
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