Guest Services Rep

UT Health East TexasTyler, TX
Onsite

About The Position

Join our team as a Guest Services Rep. UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups. We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care.

Requirements

  • High school diploma or equivalent.
  • One year of customer service experience.
  • Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills.

Responsibilities

  • Provide hospital access screening with excellent customer service skills.
  • Responsible for screening employees, visitors, patients and vendors who enter the facility.
  • Ask screening questions and accurately obtain temperatures.
  • Provide appropriate PPE.
  • May be responsible for the safe transport of patients via wheelchair.

Benefits

  • career growth opportunities
  • tuition assistance
  • resources that support your wellness, education, and financial well-being
  • paid time off
  • comprehensive health benefits
  • supportive, inclusive culture
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