Guest Services Manager

Winona PR • Winona, MN

1d • Onsite

About The Position

Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown steadily with over 200 locations in fourteen states. What makes Pizza Ranch® unique is that most stores offer a host of dining options. We strive to make a positive impact for those that are devoted to family, faith and guests, we call them devoted diners. Our company is fueled by a powerful mission to “Establish Every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives.” Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Requirements

• Passion for leading and developing people
• Proven record of management, communication, and organizational skills
• The ability to prioritize multiple situations
• Effective communicator and listener with good oral and written communication skills
• Proficient in basic computer skills
• High School graduate or equivalent education
• Possess business acumen

Nice To Haves

• Restaurant management experience, preferred

Responsibilities

• Exceed the expectations of our guests by delivering on the Pizza Ranch Product standards.
• Assist the Assistant General Manager in leading the day to day operations.
• Support the management of the guest experience through Qualtrics data and feedback.
• Drive store level profitability and sales goals by controlling food and labor costs.
• Provide genuine care for all of our staff and guests.
• Create legendary impact to those you come in to contact with.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED