Guest Services Leader
Pilot Company•Lake Station, IN
•$15 - $22
About The Position
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations across 43 states and six Canadian provinces. The Guest Services Leader supervises employees and general store operations, provides excellent customer service, and assists managers with tasks needed to keep facilities well-maintained and operating smoothly. The role requires knowledge of store operations and Pilot Flying J's commitment to quality and customer service. Pay starts between $14.95 and $22.22 per hour.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule of nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general operations of the store.
- Respond to customer needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
- Apply knowledge of store operations and the company's commitment to quality and customer service.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental and vision coverage
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
