Guest Services Leader

Pilot Company • Falfurrias, TX

4d

About The Position

Pilot Company is seeking a Guest Services Leader to supervise employees and oversee general store operations. The role supports managers with tasks needed to keep facilities well-maintained and operating smoothly. The ideal candidate provides excellent customer service, understands store operations, and supports Pilot Flying J’s commitment to quality and customer service.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills and the ability to help maintain a customer-focused culture.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule of nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general store operations.
• Respond to customers’ needs and help maintain a customer-focused culture.
• Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

• Fuel discount
• Nation-wide medical plan
• Dental and vision coverage
• 401(k)
• Flexible spending accounts
• Adoption assistance
• Tuition reimbursement
• Flexible schedule
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed