Guest Services Leader
Pilot Company•DeKalb, IL
•$18 - $27
About The Position
Shift Leaders supervise employees and oversee general store operations. The ideal candidate provides excellent customer service, responds to customer needs, and is self-motivated and ready to assist managers with tasks needed to keep facilities well-maintained and running smoothly. The role requires knowledge of store operations and Pilot Flying J's commitment to quality and customer service. Starting pay is $17.95–$26.68 per hour.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule of nights, days, weekends, and holidays.
- Background check is required.
Responsibilities
- Supervise employees and oversee general store operations.
- Respond to customer needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
- Support store operations in line with the company's commitment to quality and customer service.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental coverage
- Vision coverage
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
