Guest Services Leader

Pilot Company•Houston, TX
•$14 - $21

About The Position

Guest Services Leaders supervise employees and the general operations of the store. The role calls for excellent customer service and a self-motivated approach to assisting managers with tasks needed to keep facilities well-maintained and running smoothly. The successful candidate will be knowledgeable about store operations and PFJ's commitment to quality and customer service. Starting pay is $14.20–$21.10 per hour.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills and the ability to help maintain a customer-focused culture.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule including nights, days, weekends, and holidays.
  • Background check required.

Responsibilities

  • Supervise employees and general store operations.
  • Respond to customer needs and help maintain a customer-focused culture.
  • Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
  • Apply knowledge of store operations and PFJ's commitment to quality and customer service.

Benefits

  • Fuel discount
  • Nation-wide medical plan
  • Dental and vision coverage
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
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