Guest Services Leader

Pilot Company • Tehachapi, CA

4d

About The Position

Guest Services Leaders supervise employees and oversee general store operations. The role calls for excellent customer service and a self-motivated approach, including assisting managers with tasks needed to keep facilities well-maintained and running smoothly. The successful candidate will be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. The posted starting pay range is $21.41–$31.40 per hour.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
• Successful completion of a required background check.

Responsibilities

• Supervise employees and general store operations.
• Respond to customers’ needs and help maintain a customer-focused culture.
• Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

• Fuel discount nationwide
• Medical plan
• Dental insurance
• Vision insurance
• 401(k)
• Flexible Spending Accounts
• Adoption assistance
• Tuition reimbursement
• Flexible schedule
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed