Guest Services Leader
Pilot Company•Toledo, OH
•$15 - $22
About The Position
The Guest Services Leader supervises employees and general store operations. This role provides excellent customer service, responds to customer needs, and assists managers with tasks required to keep facilities well-maintained and operating smoothly. The successful candidate is knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Respond to customer needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
- Support store operations in accordance with the company’s commitment to quality and customer service.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental and vision coverage
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
