Guest Services Leader

Pilot Company•Aurora, OR
•$19 - $28

About The Position

Guest Services Leaders supervise employees and oversee general store operations. The role calls for excellent customer service and the ability to respond to customer needs. The successful candidate is self-motivated and assists managers with tasks needed to keep facilities well-maintained and running smoothly. The position requires knowledge of store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $19.42–$27.78 per hour.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills and the ability to help maintain a customer-focused culture.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule including nights, days, weekends, and holidays.
  • Background check required.

Responsibilities

  • Supervise employees and general store operations.
  • Provide excellent customer service and respond to customer needs.
  • Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
  • Support the company’s commitment to quality and customer service.

Benefits

  • Fuel discount
  • Nationwide medical, dental, and vision plan
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
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