Guest Services Leader
Pilot Company•Northfield, MN
About The Position
Shift Leaders supervise employees and oversee general store operations. The ideal candidate provides excellent customer service, responds to customer needs, and is self-motivated and ready to assist managers with tasks that keep facilities well-maintained and running smoothly. The role requires knowledge of store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $16.50–$24.87 per hour.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and oversee general store operations.
- Respond to customer needs and provide excellent customer service.
- Assist managers with tasks needed to keep facilities well-maintained and operating smoothly.
- Support a customer-focused culture and uphold the company’s commitment to quality and customer service.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental and vision plans
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
