Guest Services Leader

Pilot Company•Colorado Springs, CO
•$17 - $28

About The Position

Pilot Company is seeking a Guest Services Leader to supervise employees and oversee general store operations. The role calls for strong customer service skills, a self-motivated approach, and readiness to assist managers with tasks that help keep facilities maintained and operating smoothly. The successful candidate will be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $17.20–$27.50 per hour.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills and the ability to help maintain a customer-focused culture.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
  • Background check required.

Responsibilities

  • Supervise employees and general store operations.
  • Respond to customer needs and help maintain a customer-focused culture.
  • Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
  • Support the company’s commitment to quality and customer service.

Benefits

  • Fuel discount
  • Nation-wide medical, dental, and vision plan
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
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