Guest Services Leader
Pilot Company•Benton Harbor, MI
About The Position
The Guest Services Leader supervises employees and general store operations. The role calls for excellent customer service, self-motivation, and readiness to assist managers with tasks that keep facilities well-maintained and running smoothly. The successful candidate is knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $14.95–$22.22 per hour.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Respond to customer needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
