Guest Services Leader

Pilot Company•Franklin, OH
•$15 - $22

About The Position

Shift Leaders supervise employees and oversee general store operations. The ideal candidate has excellent customer service skills and responds to customers’ needs. This self-motivated team member assists managers with tasks needed to keep facilities well-maintained and running smoothly, and understands store operations and PFJ’s commitment to quality and customer service.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills and the ability to help maintain a customer-focused culture.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule of nights, days, weekends, and holidays.
  • Background check is required.

Responsibilities

  • Supervise employees and general store operations.
  • Respond to customers’ needs and help maintain a customer-focused culture.
  • Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
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