Guest Services Leader
Pilot Company•George West, TX
About The Position
Shift Leaders supervise employees and the general operations of the store. The role focuses on providing excellent customer service, helping maintain a customer-focused culture, and assisting managers with tasks needed to keep facilities well-maintained and running smoothly. The successful candidate should be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Respond to customers’ needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
