Guest Services Leader - JOEY Eaton Centre

JOEY Restaurants • Vancouver, BC

14h • CA$18 - CA$25 • Onsite

About The Position

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements

• Proven ability to make decisions and empower others.
• A natural leader.
• A passion for hospitality and creating world-class experiences.
• A desire to learn and grow through personal and career development.
• An entrepreneurial mindset.
• Honesty and humility.
• Integrity and doing what you say.
• Fearless determination and a sense of fun.
• Creativity, risk-taking, vision, and being cutting edge.
• Commitment to contributing to a strong culture and the team.
• Passion for quality and professionalism.
• Belief in unleashing the potential in others.

Responsibilities

• Creating a world-class guest experience from the moment our guests enter through our doors.
• Exuding genuine warmth and care and seeking opportunities to deliver the unexpected.
• Treating each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience.
• Providing leadership and professionalism in demanding and challenging situations.

Benefits

• Participation in our tip program, allowing you to boost your income.
• Competitive base compensation opportunity.
• Flexible scheduling to accommodate your personal and family needs.
• Ongoing mentorship to support personal and professional goals.
• Fun, Team-driven and inclusive community.
• Dynamic, fast-paced, and agile work environment.
• World-class Culinary and Service training.
• Competition through culinary and bar challenges.
• Meal discounts.
• Fitness membership discounts.
• Recruiting & Referral bonus program incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed