Host / Hostess / Guest Services Leader - JOEY Kelowna
About The Position
The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant. As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.
Requirements
- Proven ability to make decisions and empower others.
- Natural leadership skills.
- A passion for hospitality and creating world-class experiences.
- A desire to learn and grow through personal and career development.
- An entrepreneurial mindset.
- Honesty and humility.
- Integrity and doing what you say.
- Fearless determination and a sense of fun.
- Creativity, risk-taking, and a visionary approach.
- Commitment to a strong culture and the team.
- Passion for quality and professionalism.
- Belief in unleashing the potential in others.
Responsibilities
- Creating a world-class guest experience from the moment our guests enter through our doors.
- Exuding genuine warmth and care and seeking opportunities to deliver the unexpected.
- Treating each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience.
- Providing leadership and professionalism to the team, remaining unwavering in demanding and challenging situations.
Benefits
- Participation in our tip program, allowing you to boost your income.
- Competitive base compensation opportunity.
- Flexible scheduling to accommodate your personal and family needs.
- Ongoing mentorship to support personal and professional goals.
- Fun, Team-driven and inclusive community.
- Dynamic, fast-paced, and agile work environment.
- World-class Culinary and Service training.
- Opportunity to compete through culinary and bar challenges.
- Meal discounts.
- Fitness membership discounts.
- Recruiting & Referral bonus program incentives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
