Guest Services Leader
Pilot Company•Inver Grove Heights, MN
About The Position
Shift Leaders supervise employees and general store operations. The role serves customers, responds to their needs, and assists managers with tasks that keep facilities well-maintained and running smoothly. The Guest Services Leader should be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. Pay starts between $16.50 and $24.87 per hour.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Respond to customers’ needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
- Support store operations in accordance with the company’s commitment to quality and customer service.
Benefits
- Nationwide medical plan, dental insurance, and vision insurance.
- 401(k).
- Flexible Spending Accounts.
- Adoption assistance.
- Tuition reimbursement.
- Flexible schedule.
- Weekly pay.
- Fuel discount.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
