Guest Services Leader

Pilot Company • Holland, MI

4d • $15 - $22

About The Position

Shift Leaders supervise employees and oversee general store operations. The role calls for excellent customer service skills, self-motivation, and readiness to assist managers with tasks that keep facilities well-maintained and running smoothly. The successful candidate is knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service.

Pay rates start between $14.95 and $22.22 per hour.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule of nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general operations of the store.
• Respond to customer needs and help maintain a customer-focused culture.
• Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
• Support store operations in line with the company’s commitment to quality and customer service.

Benefits

• Fuel discount
• Nationwide medical plan
• Dental and vision coverage
• 401(k)
• Flexible spending accounts
• Adoption assistance
• Tuition reimbursement
• Flexible schedule
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed