Guest Services Leader

Pilot Company•Kermit, TX

About The Position

Pilot Company is seeking a Guest Services Leader to supervise employees and oversee general store operations. The role calls for strong customer service skills, self-motivation, and readiness to assist managers with tasks that keep the facilities well-maintained and operating smoothly. The leader should understand store operations and Pilot Flying J’s commitment to quality and customer service. Pay starts between $15.70 and $23.33 per hour. A background check is required.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
  • Must pass a background check.

Responsibilities

  • Supervise employees and general store operations.
  • Respond to customer needs and help maintain a customer-focused culture.
  • Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

  • Fuel discount
  • Nation-wide medical plan
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
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