Guest Services Leader

Pilot Company•Franklin, OH

About The Position

Pilot Company is seeking a Guest Services Leader to supervise employees and oversee general store operations. The role calls for strong customer service skills, self-motivation, and readiness to assist managers with tasks that keep facilities well-maintained and running smoothly. The successful candidate will be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service. Pay starts between $14.95 and $22.22 per hour.

Requirements

  • Previous experience or working knowledge of retail operations.
  • Excellent customer service skills.
  • Proficiency with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
  • Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
  • Background check required.

Responsibilities

  • Supervise employees and general store operations.
  • Respond to customers’ needs and help maintain a customer-focused culture.
  • Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

  • Nation-wide Medical Plan
  • Dental and vision coverage
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
  • Fuel Discount
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