Guest Services Leader

Pilot Company • Dekalb, IL

4d

About The Position

Pilot Company is hiring a Guest Services Leader to supervise employees and general store operations. The role calls for excellent customer service skills, self-motivation, and readiness to assist managers with tasks that keep facilities well-maintained and operating smoothly. The person in this position should understand store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $17.95–$26.68 per hour.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general store operations.
• Respond to customers’ needs and help maintain a customer-focused culture.
• Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
• Support store operations in keeping with the company’s commitment to quality and customer service.

Benefits

• Fuel discount
• Nation-wide medical plan
• Dental and vision coverage
• 401(k)
• Flexible spending accounts
• Adoption assistance
• Tuition reimbursement
• Flexible schedule
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed