Guest Services Leader
Pilot Company•Lathrop, CA
•$21 - $31
About The Position
The Guest Services Leader supervises employees and the general operations of the store. The role requires excellent customer service to respond to guests’ needs, self-motivation, and readiness to assist managers with tasks that keep the facilities well-maintained and operating smoothly. The successful candidate is knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Respond to customer needs and help maintain a customer-focused culture.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
