Guest Services Leader
Pilot Company•Troy, IL
About The Position
Shift Leaders supervise employees and the general operations of the store. The role provides customer service and responds to customer needs, assists managers with tasks that keep facilities well-maintained and running smoothly, and applies knowledge of store operations and Pilot Flying J’s commitment to quality and customer service. Starting pay is $16.50–$24.87 per hour.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Provide customer service and respond to customer needs.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
- Support the store’s commitment to quality and customer service.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
